General / About
What is your warranty?
All 5th Axis Inc. Workholding products are warranted against defects in material
and workmanship for (1) year. Products deemed defective during the (1) year
period shall be replaced without charge providing such defect is due to faulty
material or workmanship and not caused by tampering, abuse, misapplication or
improper installation. Failure to properly maintain and/or properly operate the
product or part under normal conditions will void this warranty. This warranty
does not cover any product or part that has been: worn out; abused; heated;
ground or otherwise altered; used for a purpose other than that for which it was
intended; or used in a manner inconsistent with any instructions regarding its use.
Should a piece of equipment require major component replacement or repair
during the warranty period, it will be handled in one of two ways:
1. If the Purchaser elects to take the responsibility of repairing the equipment and requests replacement part(s), the Purchaser or Sales Representative must contact the Factory for return authorization and a purchase order must be issued. Replacement part(s) will be promptly shipped and invoiced. The defective part(s) must be returned to the factory for inspection. If the defect(s) were due to faulty material or workmanship, credit will be issued to the customer.
2. The equipment can be returned to the 5th Axis factory to have the inspections,
parts replacements and testing performed by factory personnel. Should it be
necessary to return a piece of equipment or parts to the factory, the customer or
sales representative must obtain authorization from the factory. If upon inspection at the factory, the defect was due to faulty material or workmanship, all repairs will be made at no cost to the customer during the warranty period.
5th Axis shall be limited to the replacement or repair of any 5th Axis product or
part provided that such an item is returned to 5th Axis, transportation, shipping
and postal charges prepaid, and there determined by 5th Axis to be covered by
the warranty contained herein. The customer will assume all risk of loss or damage to product while in transit to 5th Axis.
THE ABOVE WARRANTY IS EXCLUSIVE, SUPERCEDES AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS. NO PERSON, AGENT OR DEALER IS AUTHORIZED TO GIVE ANY WARRANTIES ON BEHALF OF THE MANUFACTURER, OR TO ASSUME FOR THE MANUFACTURER ANY OTHER LIABILITY IN CONNECTION WITH ANY OF ITS PRODUCTS UNLESS MADE IN WRITING AND SIGNED BY AN OFFICIAL OF THE MANUFACTURER.
Where are 5th Axis products made?
What is your return policy?
Any item within the warranty period that is out of tolerance or defective may be exchanged or repaired. Items returned UNUSED and in original packaging will be fully refunded. If items are USED, MODIFIED, and/or not otherwise covered by the warranty, we are committed to providing a fair value assessment and giving the customer the MOST we can credit based upon product usage and condition.
We make every effort to work with the customer and troubleshoot or offer alternatives. If there is no resolution and a customer is unhappy, we will take the return and do our best to accommodate each unique situation. We stand by the quality of our products and thank you for your support of 5th Axis Workholding.
What if I need additional information?
Our e-mail address is [email protected] or
you can call +1 858 505-0432 (option #1) for additional information.
What is the RockLock system?
RockLock is a patented 4 pull stud system that mechanically locks vises, fixtures, tooling, etc and allows for quick and accurate change over.
5th Axis Rocklock fixtures utilize the industry standard 96mm/52mm pull stud spacing. This ensures 100% compatibility with Lang, Jergens, Gerardi, Schunk and Gressel 4 pull stud systems.
The Rocklock quick-change system can be mounted in almost all 3, 4, 5 Axis tables
What is the repeatability of a Rocklock?
The repeatability of RockLock is less than 0.0003″ (0.00762 mm)
What is considered 'Top Tooling?'
We offer a variety of top tooling setups, ranging from self-centering vises to multi-fixture pyramids and more in the Products section.
What is a Dovetail Fixture?
A dovetail fixture holds the stock with dovetail cuts. Our dovetail fixtures have a very small profile, which allows more accessibility to the stock material.
All of 5th Axis dovetail angles are 45 degree, and there is dovetail stock prep document for each fixture.
What is the hardness of the vise body?
What is the hardness of the standard Master Jaw?
What is the repeatability of your Self-Centering Vises?
What is a Collet Fixture?
What is a Master Alignment Pallet?
The master alignment pallet is used to align the center bore and the axial positions of the RockLock plates.
What is a Poka Yoke?
What is the dovetail angle of 5th Axis products?
All 5th Axis products utilize a 45 degree dovetail. We also offer picatinny fixtures in the Dovetail Fixture product section.
What is a Master Jaw?
A ‘Master Jaw’ or ‘Hard Jaw’ is the hardened steel jaw with the dovetail and serrated teeth that comes standard with our vises.
What is a soft / machinable jaw?
‘Soft jaws’ (in steel or aluminum) are machinable, meant to be cut to the profile of the workpiece for secondary operations.
Are RockLocks compatible with other tooling?
Yes, pull studs can be machined directly into your existing fixturing. Subplates can be fabricated to adapt your existing tooling to the RockLock system.
Finding the Right Product
Finding the right Rocklock
Finding the appropriate RockLock plates depends on getting a table drawing for your machine. (You can also use our 3D Compatibility Tool to see what RockLocks fit on a list of common machine tables.)
From your machine table drawing, we can determine whether your machine would have direct fit or require modification to our standard products. The mounting information for our standard product can be found in our catalog or on each RockLock product page.
If you cannot figure out the necessary mounting information, please contact [email protected]
Finding the right Top Tooling
All of our top tooling kits can fit on either the 96mm or 52mm RockLock system. The appropriate top tooling setup for you will depend on your stock size and application.
You can use the 3D Compatibility Tool to see what top tooling options fit your machine table and RockLock and download 3D models. Each product page also includes a link to a 3D model: Use this in programming to test for interference.
Can I mount a tombstone in my machine?
How To Buy 5th Axis Products
Do you sell directly to End Users?
Can I see a product demo before buying?
Yes, our local sales representatives have demo kits available. Check the Factory Reps page to find a representative near you.